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Intro – Quote #

A quote or quotation is a formal document that presents the estimated cost of goods or services to a customer before a purchase decision is made.

  • A quote can be used to create the order or invoice.

Create a Quote #

  • Go to Sales on the left sidebar, and select Quotes
  • Click Add New button in the top right corner.
  • On the new quote page, fill in the following fields
    • Quote number is an auto generated number.
    • Customer: Select the customer for this quote.
    • Date: default is today.
    • Status:
      • Draft: Status of a new quote.
      • Composed: A completed quote that ready for submit for approval if approval processing of quote is enabled. Otherwise, it is ready to send to a customer.
      • Awaiting Approval: if approval processing of quote is enabled and a quote is submitted for approval.
      • Rejected: A quote is disapproved with reason attached. User can modify and re-submit.
      • Approved: A quote is approved and ready to be sent to a customer.
      • Sent: Quote’s status change to Send once it is successfully emailed to the customer.
      • Bargaining: You can change quote’s statis to “Bargaining” while sales discussions are in progress.
      • Declined: Bad news. The customer has declined the quote.
      • Accepted: Congratulations, the customer has agreed to the deal.
      • Invoiced: The deal is finalized, and the quote has been invoiced.
      • Cancelled: The quote was cancelled and cannot be converted to invoice or order.
    • Document Type: Choose from Quote, Estimate, Proposal, or Bid based on your needs.
    • Sales rep. Select the sales representative responsible for the customer’s account.
    • Terms: Automatically filled with the value defined in the customer’s record.
    • Expiry Date: The date after which a price quote is no longer valid.
    • Title: It’s a short, descriptive name that helps you and your customer quickly understand what the quote is for.
    • Detail tab
      • Items table
        • Click “Add Row” button to add new detail line or click “Open Dialog” button to add quote detail line in the dialog.
        • Item. Select an item from the dropdown list. If the item is missing or not found, you need to create new item in Items -> Items app.
        • Description. Automatically filled when you select an item. You can edit it as needed. Maximum characters: 4096.
        • Quantity: Enter quantity.
        • Uom: Default unit of measure is Ea (each).
        • Rate: Rate or unit price is automatically filled when you select an item.
        • Amount: Equal to quantity multiplied by the rate. You can edit the amount, and the rate will be recalculated.
        • Taxable: Select this option if the item is taxable.
      • Discount: A discount can be applied either by percentage or by amount.
      • Tax Code: Select a tax code from the predefined codes. These must be set up under Tax → Tax Code.
      • Tax Rate: Auto-filled when tax code is selected.  Tax rate field is editable, and system use it to calculate the excluded tax.
      • Excluded Tax: This is a calculated field and cannot be edited.
    • Address tab
      • Fill in billing address and shipping address
    • Memo tab
      • Customer Message: Select message from the list. You may add a new message if needed.
      • Memo: Up to 1000 characters.
  • Click Save