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ACH Collections

Intro – ACH Collections #

Use ACH Collections for collecting funds from a customer’s bank account and deposit them into your company’s bank account. Before you can do that, you need to configure the customer’s bank information required to process an ACH debit transaction, such as their bank account number and the routing number of their bank.

Which document type can be processed by ACH Collection?

  • Invoice: System list all outstanding invoices and let you choose which ones you want to include into the ACH file for collection.

Output of ACH Collection 

Acci.cloud does not have any direct connect to any bank. Our application just generates ACH file as an output for ACH debit. You have to upload this ACH file to your bank providing the service by yourself.

Configure Customer Bank Information for ACH. #

  • Go to ACH on the left sidebar and select ACH Collections.
  • Select Customers Tab.
  • Inside customer tab, there are list of all customers that have been created by Customer application. You may notice that the bank routing number column is not empty (***) if the customer record was configured. Click or tap the pencil icon on customer’s row you want to edit. Fill in the following fields.
    • Receiver Name: It is a customer name. Note that ‘Receiver’ in ACH context is the entity whose bank account is receiving the ACH entry from the either ACH credit or ACH debit.
    • Bank Name: Enter the name of the customer’s bank.
    • Bank Routing Number: Enter 9 digits routing number of the customer’s bank.
    • Bank Account Number: Enter customer’s bank account number.
    • Name On Bank Account: Enter name on customer’s bank account.
    • Account Type: Checking or saving.
    • SEC Code:
      • PPD (Prearranged Payment and Deposit) is for personal/consumer transaction. 
      • CCD (Cash Concentration or Disbursement) is for corporate account or B2B transaction. CCD is a default option for ACH collection.
    • Receiver Authorized: Before you can debit a customer’s bank account through the ACH Network, you are legally required to obtain their explicit authorization.
    • Click Save

 

Create a New ACH Collection #

  • Go to ACH on the left sidebar, and select ACH Collections
  • Click Add New button.
  • Select a bank account using for this ACH transaction.
  • You can choose more than 1 documents to include into the ACH file.
  • Click Save.
  • The system will create a new collection document. You’ll find the ACH output file under the ACH File tab. Simply click or tap the Download ACH File button to save it to your desktop. This file is for uploading to your bank to process the funds transfer.

Mark as Sent #

After uploading the ACH file to your bank, you can change the ACH collection’s status to ‘sent’ as follows.

  • Looking for the document by number and its status should be empty.
  • Click or tap “Mark as Sent” button.
  • The document’s status will change to ‘Sent’, and the button in the Action column will change to ‘Bank response received’.

Update ACH status after receiving bank confirmation #

ACH transfers are not instantaneous like wire transfers. They are processed in batches by the ACH Network (Nacha). The typical timeframe for an ACH transfer to complete is 1 – 3 days. You can update the ACH collection’s status as follows.

  • Looking for the document by number and its status should be Sent.
  • Click or tap “Bank Response Received” button.
  • The ACH details will be shown on screen.
  • Indicate if there is a file returned from the bank due to rejected transactions by checking the option.
    • If there is no file returned, click Next then click “Update Status“. The collection document’s status will change to ‘Complete‘.
    • If there is a file returned
      • check the option
      • click Next button
      • Pick a file return. System expects a text file located on your desktop.
      • If the file is successfully read, you should see its content in the text box below. As the file content is in Nacha format, system will display it in tabular format on the next page.
      • click Next button
      • Now you will see what receiver has a problem together with a return code, such as R02. Code explanation is provided at the end of return list. (R02 = Account Closed)
      • click “Update Status” button.
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