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Intro – Charge #

A charge is a document used to record all completed services delivered to the customer, which will be invoiced in the future. You can choose whether to save a charge as a posting or non-posting transaction.

For a posting transaction, the system will debit the unbilled revenue account and credit the income account for the item. When creating a new invoice, unbilled charges can be included in the invoice details. During invoice processing, if the charge is a posting transaction, the system will credit the unbilled revenue account and debit Accounts Receivable (A/R).

  • Each charge document can contain only one detail line or one service item.
  • Charge does not support inventory items. You can record only service or charge item.

Create a Charge #

  • Go to Sales on the left sidebar, and select Charges
  • Click Add New button in the top right corner.
  • On the new charge page, fill in the following fields
    • Charge number is an auto generated number.
    • Select Customer for the charge.
    • Date: default is today.
    • Posting Transaction: Select this option to save the charge as a posting transaction, allowing your company to recognize revenue before invoicing.
    • Unbilled Revenue Account: It is a balance sheet account the help you track revenue earned but not yet invoiced.
    • Currency: The transaction’s currency is automatically filled with the value defined in the customer’s record.
    • Item. Select a service item from the dropdown list. If the item is missing or not found, you need to create new item in Items -> Items app.
    • Description. Automatically filled when you select an item. You can edit it as needed. Maximum characters: 4096.
    • Quantity: Enter quantity.
    • Uom: Default unit of measure is Ea (each).
    • Rate: Rate or unit price is automatically filled when you select an item.
    • Amount: Equal to quantity multiplied by the rate. You can edit the amount, and the rate will be recalculated.
    • Taxable: Select this option if the item is taxable.

Click Save