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Sales

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  • Create New Customer
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View Categories

Receive Payments

Create Receive Payment #

  • Go to Sales on the left sidebar, and select Receive Payments
  • Click Add New button in the top right corner.
  • The list of customers with Outstanding Invoices appears. Select the customer who is making a payment.
  • Note that you cannot create “Receive Payment” if customer does not have any outstanding invoice. There are others 2 apps that let you receive money: Receipt and Misc Receive.
  • On the new payment page, fill in the following fields
    • Payment number is an auto generated number.
    • Customer: the customer you choose.
    • Date: default is today.
    • Payment Method: Select customer’s payment method.
    • Amount Paid: Enter the amount of money received from the customer.
    • Reference No: optional.
    • Detail tab
      • Detail table
        • The system displays all outstanding invoices or credit notes associated with the customer. Adding new rows for other documents is not possible.
        • You are free to choose which invoices to pay by entering payment amount field, while leaving the others unchanged.
        • Read only fields
          • Due. Invoice’s due date.
          • Doc: Document type and document number.
          • Gross: Total value of invoice.
          • Open: Open amount is the remaining amount that has yet to be settled.
          • Balance: It equals Open amount – Payment.
          • Exchange Rate: The exchange rate of the foreign currency invoice.
        • Input fields
          • Payment: The input amount can be negative for credit note, sales return or deposit.
          • Discount Taken: It cannot be greater than discount available amount.
          • Write-off: Used to remove uncollectible amounts, bad debt, or trivial balances from accounts.
          • Withholding Tax: If customer deducts withholding tax from the invoice payment.
      • Bank/Credit Card Fee: Enter the payment fee directly on the receipt to simplify bank or credit card reconciliation.
    • Account tab
      • Post with invoice breakdown: Select this option if you want to have detail of posted ledgers breakdown by invoice in transaction journal.
      • Undeposited Funds: Cash or check payments can be temporarily held in a separate account before being deposited into the bank at the end of the day or week.
      • Deposit To Account: Select bank account or Undeposited account.
      • AR Account: Auto-filled when customer is selected. However, the system typically uses the AR account specified on invoices and only applies this account if none is found.
      • Withholding Tax Receivable Account: Used to track the amount of withholding tax deducted by customers from invoice payments
      • Discount Account: Required if discount taken field is entered.
      • Write-Off Account: Required if write-off field is entered.
      • Expense Account: Used to record expenses related to bank or credit card fees.
      • Exchange Gain/Loss Account: System records foreign exchange gain/loss when exchange rate of payment and invoice is different.
    • Memo tab
      • Memo: Up to 1000 characters.
  • Click Save
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